FAQ

The SOL by Jergens Deeper by the Drop Sunless Tanning Serum is a concentrated serum that must be added to your personal moisturizer or lotion, mixed together and applied to your face and/or body. You control the amount of color by the amount of drops from the dropper you choose to add to your moisturizer. The product then work with your skin tone to recreate the sun's color. The concentrated serum is made with a tanning active that is derived from natural sugars called Dihydroxyacetone (DHA) that works to darken your skin with flawless, natural-looking color. DHA interacts with amino acids in your skin to develop a darker deeper skin tone over 24 hours that lasts for days. The ratio of the moisturizer and number of drops can play an important role in the amount of color results. You do not need to add more moisturizer when you add more drops of Serum in order to achieve deeper color.

The SOL by Jergens Deeper by the Drop tanning serum was developed so that the change in tonality of your skin using the serum mixed with most moisturizers is similar to the change in tonality of skin from outdoor sun tanning.

Dihydroxyacetone, DHA is derived from natural plant sugars. It is the main ingredient in creating the tanning reaction on skin.

SOL by Jergens Deeper by the Drop serum was formulated to let you be in control of your color. You choose the depth of color that looks natural to you. The product was designed mimic the results that are typically seen from sun tanning, minus the sun damage.

Color Development speed varies from person to person but most people will be able to see color starting to appear around 4-6 hours. The color then will deepen up to 24 hours. The rate of color development depends on both how much serum you use mixed with an amount of moisturizer.

The results will vary based on the number of drops you add to your moisturizer, the amount of moisturizer you use, and your starting skin tone. The product was designed to deepen your skin tone about 3-5 shades. If more color is desired apply again the following day, add more drops your next application, or use less moisturizer plus more drops.

3-6 drops for Subtle Sun-Kissed Color
7-10 Drops for Medium Golden Color
11-15 drops for Deeper Bronze Color
The recommendations were made based on face application. For body application we recommend this amount of each body section.

For deep color results, wait at least 8 hours to wash your face and body. If you wait a full 24 hours you will see the deepest results.

This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn.

The product was designed to let you control the amount of tan your receive. For the most natural color we recommend using the product once and waiting 24 hours to see the peak of your color. If deeper color is desired, it is recommended to use the product two days in a row. Some users may find that it is useful to use adjust the amount of drops of serum being used or to adjust the amount of moisturizer being used with the drops of serum. Once you feel the tan has faded, feel free to apply again to maintain your glow. You can use the product daily to maintain color. Fading on the face may appear faster than the body due to the exposure of the face and the use of cleansing products while washing the face.

This product's safety has been substantiated through extensive testing and evaluation, and should be used per the usage and caution statements indicated on the label. The product is intended for external use only. Avoid eye contact. If eye contact occurs, rinse thoroughly with water. Do not apply to broken skin. Discontinue use if irritation or rash appears. Keep out of reach of children. This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn. Contact 1-800-742-8798 (USA) if you have any questions or concerns.

No, SOL by Jergens Deeper by the Drop serum has NOT been tested on animals.

After one usage the color will peak at 24 hours. If a deeper color is desired, it is recommended to apply the product two days in a row. Some may find it useful to adjust the number of drops of being used or adjust the amount of moisturizer being used to achieve deeper all over color. As the color is fading, you may reapply at any time to achieve deeper color.

Peak color will appear 24 hours after application. The color can remain 4-5 days after application. The length of time the color lasts depends on how many drops of serum is used and what body parts the serum has been applied to. The product will fade more quickly on the face than the body. This is due to habits of facial cleansing and the facial skin turn over is quicker than body skin.

Yes SOL by Jergens Deeper by the Drop Sunless Tanning Serum is a moisturizing formula. It contains the moisturizing ingredients like glycerin and is also infused with coconut water. Although you cannot directly apply the serum to your skin, you can use less moisturizer because the serum is an added boost a moisturization.

No. There are no dyes in the SOL by Jergens Deeper by the Drop Serum, so there will be no staining on clothes, towels, or sheets.

It is possible for color to develop on the hands after use. We recommend you to wash your hands with soap and water immediately after application to avoid any hand staining.

The SOL by Jergens Deeper by the Drop Serum is lightly fragranced. The fragrance in the SOL by Jergens Deeper by the Drop Serum helps block the smell for many consumers who tested the product, but the smell is different from person to person. As the product works to darken skin, some people may develop an unfamiliar smell on their skin. The smell is part of the skin darkening process. Some people have told us that is smells like they have spent a day at the beach, and their skin smells warm and toasty.

If use of the product is discontinues, skin color will begin to fade in a few days and be completely faded after about one week.

If you are pregnant or nursing, please consult with your doctor or healthcare professional who is familiar with your personal health history before using SOL by Jergens Deeper by the Drop Sunless Tanning Serum.

The SOL by Jergens Deeper by the Drop Sunless Tanning Serum bottle is not recyclable. However the carton is recyclable.

The SOL by Jergens Deeper by the Drop Sunless Tanning Serum is formulated without colorants or guide colors. The tanning ingredient used in the product is not colored so you can still expect the color to show up in 4-6 hours and continue to deepen over the course of a day.

Add a desired number of drops with your daily face or body moisturizer. More drops means deeper color. Use 3-6 drops for subtle sun-kissed color, 7-10 drops for a medium golden color, and 11 -15 drops for deeper bronze color. Use these recommendations for each body site when applying to the full body.
Do not apply the SOL by Jergens Deeper by the Drop serum directly to your skin. It must be mixed in your hand with another product prior to application. Do not mix with other sunless tanning products.

The tanning serum is clear, so there will be no guide color. But after you mixed with lotion, you should be able to see where you are applying the lotion and serum combination. We do recommend focusing on one body part before moving on to the next. Any missed spots can be corrected the next day. There is a slight learning curve, so practice does make perfect.

As any sunless tanner, it is best to exfoliate the skin prior to use. This will help achieve even application and help the tan last longer. We suggest applying the product to clean, dry, and previously exfoliated skin.

Keeping your skin moisturized after your tan has developed is key to maintaining the tan. Wait 8-10 hours after application to apply moisturizer. But after your tan has fully developed feel free to moisturize as much as you'd like. Keeping moisturized skin will help maintain the tan.

You should wait until your skin feels dry. This could be anywhere from seconds to a few minutes.

Yes the dry skin areas develop darker color. For best results we suggest applying moisturizer to your dry areas like ankles, knees, and elbows first. This will help the color be more even all over.

No. The SOL by Jergens Deeper by the Drop serum is designed to be freshly mixed with a portion of the lotion or moisturizer in the hand prior to application. Adding the serum to the entire bottle of your moisturizer could over time cause unwanted effects to your moisturizer, like causing it to turn yellow or smell unpleasant.

For Kao Brands Company (KBC), the health and safety of our consumers is of paramount importance. Therefore, we closely examine all ingredients in all products before they go on the market.  KBC analyzes all available information for each ingredient, in collaboration with external experts; ensuring consideration of the most recent scientific data is included. All marketed products meet the safety expectations outlined in the PCPC Consumer Commitment Code, US FDA and EU regulations, in addition to many other recognized regulatory agencies.

We strive to minimize any use of animal by-products in all of our products. However, because we use multiple suppliers for a variety of our materials, we unfortunately cannot guarantee that the suppliers are always providing materials free of animal by-products.

No, do not apply the SOL by Jergens Deeper by the Drop Sunless Tanning Serum directly to your skin. It is a concentrated serum designed to be mixed with an additional moisturizer. It is unlikely, but irritation may occur if the Serum is applied directly to the skin without mixing with another moisturizer.

No, do not mix the SOL by Jergens Deeper by the Drop Sunless Tanning Serum with other sunless tanning products.

Yes, you may mix the SOL by Jergens Deeper by the Drop with a facial moisturizer that contains SPF. The sunless tanning effect will work with an SPF product. However, we cannot guarantee the sun protection from your moisturizer. Therefore you must apply further SPF products for sun protection or use other sun protection measures.

The formula has not been tested for Comedogenicity but we can support that the drops do not make her skin feel more oily than it would if she just applied her moisturizer, without the drops. I hope that makes sense.

Yes. We can also call out vitamin E as an imagery ingredient and an antioxidant blend of (Vaccinium Macrocarpon (Cranberry) Fruit Extract (and) Garnicia Mangostana Peel Extract (and) Euterpe Oleracea Fruit Extract.

Yes

Yes, the claims testing supports color development starting within 4 hours and peaking at 24 hours.

The SOL by Jergens No Wait Tropical Tan Tinted Mousse is a light, airy quick-drying, non-stick foam that is designed to be applied to the body. The mousse is darkly colored and gives instantly beautiful color guide to the skin. The product then work with your skin tone to recreate the sun's color. The mousse is made with a tanning active that is derived from natural sugars called Dihydroxyacetone (DHA) that works to darken your skin with flawless, natural-looking color. DHA interacts with amino acids in your skin to develop a darker deeper skin tone over 24 hours that lasts for days.

The SOL by Jergens No Wait Tropical Tan Tinted Mousse was developed so that the change in tonality of your skin using the mousse is similar to the change in tonality of skin from outdoor sun tanning.

Dihydroxyacetone, DHA is derived from natural plant sugars. It is the main ingredient in creating the tanning reaction on skin.

SOL by Jergens No Wait Tropical Tan Tinted Mousse was formulated in two shades, Medium and Deep. You choose the depth of color that looks natural to you. Medium is best for those with very fair to light skin tones or those looking for a little less color change. Deep is best for medium to deep skin tones, or those looking for more color change. The product was designed mimic the results that are typically seen from sun tanning, minus the sun damage.

Color will deposit on skin instantly. Then the DHA color development speed varies from person to person but most people will be able to see color starting to appear around 4-6 hours. The color then will deepen up to 24 hours.

The color results will vary from person to person depending on the starting skin tone. The Medium product was designed to deepen your skin tone about 3-5 shades. The Deep product was designed to deepen your skin tone 4-7 shades. If more color is desired apply a second later after your first layer has dried or apply again the following day.

We recommend using 5-7 pumps of product per leg, 3-4 pumps of product per arm (and) chest area, and then 2-3 pumps for the remaining body area, And we suggest using a final pump to go over areas that might have been missed or where you want to take extra care like elbows, knees, and ankles

For deep color results, wait at least 8 hours to wash your body. If you wait a full 24 hours you will see the deepest results.

This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn.

We recommend using the product every 4-5 days to maintain your tan. You can apply it two days in a row if deeper color is desired. Your color will eventually plateou after 3-4 consecutive applications. Color lasts for days. If use of the product is discontinued, skin color will begin to fade in a few days and be mostly faded after about one week after the last application and completely faded by two weeks.

After one usage the color will peak at 24 hours. If a deeper color is desired, it is recommended to apply the product two days in a row. Some may find it useful to apply two layers of product during the same day to get deeper results. As the color is fading, you may reapply at any time to achieve deeper color.

Peak color will appear 24 hours after application. The color can remain 4-5 days after application. To help your color last longer, you should moisturize your skin daily to slow the natural exfoliation of your skin.

Yes SOL by Jergens No Wait Tropical Tan Tinted Mousse is a moisturizing formula. It contains the moisturizing ingredients like glycerin and is also infused with coconut water. It also contains vitamin e and antioxidants known to aid in visible skin health.

The product was designed to have low transfer. Although in some cases you may see some of the guide color transfer onto clothes or sheet. Any color transfer should come out in regular washing. Follow the washing directions on your garment or sheets.

We recommend you use a sunless tanning applicator mitt to apply the product. The guide color will stain your hands while applying with your hands. And if you use your hands you need to wash your hands with soap and water immediately after applying to stop any hand staining.

The SOL by Jergens No Wait Tropical Tan Tinted Mousse is fragranced. The fragrance in the SOL by Jergens No Wait Tropical Tan Tinted Mousse helps block the smell for many consumers who tested the product, but the smell is different from person to person. As the product works to darken skin, some people may develop an unfamiliar smell on their skin. The smell is part of the skin darkening process. Some people have told us that is smells like they have spent a day at the beach, and their skin smells warm and toasty.

If use of the product is discontinued, skin color will begin to fade in a few days and be mostly faded after about one week after the last application and completely faded by two weeks.

The SOL by Jergens No Wait Tropical Tan Tinted Mousse is formulated with colorants or guide colors. The colors give you instantly tan looking skin. And help with application to show you where the product has already been applied. The tanning ingredient used in the product is not colored so you can still expect more color to show up in 4-6 hours and continue to deepen over the course of a day.

Tocopheryl acetate (vitamin E) is an antioxidant that is known to reduce skin dryness and flaking, and aid in visible skin health.

As any sunless tanner, it is best to exfoliate the skin prior to use. This will help achieve even application and help the tan last longer. We suggest applying the product to clean, dry, and previously exfoliated skin.

Keeping your skin moisturized after your tan has developed is key to maintaining the tan. Wait 8-10 hours after application to apply moisturizer. But after your tan has fully developed feel free to moisturize as much as you'd like. Keeping moisturized skin will help maintain the tan.

You should wait until your skin feels dry. This could be anywhere from seconds to a few minutes.

Yes the dry skin areas develop darker color. For best results we suggest applying moisturizer to your dry areas like ankles, knees, and elbows first. This will help the color be more even all over.

Using the formula customized for your natural skin tone will ensure the most natural-looking color. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun. If you think your skin is fair to medium then you might find the Medium is best for your skin tone. But if you desire more color change, you can still use the Deep product. If your skin tone is medium to deep, we suggest using the Deep product to see the most effect from the color change.
Another way to choose your formula is to refer to your favorite foundation color. If you typically use foundation colors that are fair or (light) medium (for example: light ivory, ivory, porcelain, alabaster, light beige, nude), then choose the Medium. If you typically use foundation colors that are (darker) medium or tan (for example: medium beige, tan, caramel), then choose the Deep.

We do not recommend using the SOL Tinted Mousse on the face. It was designed for a body application and facial skin is different than the body skin

If you are pregnant or nursing, please consult with your doctor or healthcare professional who is familiar with your personal health history before using SOL by Jergens No Wait Tropical Tan Tinted Mousse.

This product has been formulated to be stable for at least 3 years. The color is best if used within the first 12 months after opening.

The highest priority of the Jergens Brand and Kao USA, Inc. as a whole is the health and well being of our consumers. All SOL by Jergens products have been thoroughly reviewed and tested to ensure safety. This product is non-irritating and dermatologist tested. However, you should follow the same guidelines that apply to use of any tanning product. This product is intended for external use only and you should avoid eye contact.

Since some fragrances may contain trace amounts of nut, gluten, or salicylates, we cannot guarantee that all of our fragranced products are free of these ingredients.

At Kao USA, Inc., the health and safety of our consumers is of paramount importance. Therefore, we closely examine all ingredients in all products before they go on the market.  Kao analyzes all available information for each ingredient, in collaboration with external experts, ensuring consideration of the most recent scientific data is included. All marketed products meet the safety expectations outlined in the PCPC Consumer Commitment Code, US FDA, and EU regulations, in addition to many other recognized regulatory agencies.

All our Western market products are cruelty free – meaning we do not test our products or the materials within them on animals. We follow the conventions of the EU and other governmental bans on animal testing for cosmetics. Occasionally, laws and regulations require testing of materials outside of the cosmetics category. Since the 1980’s, Kao Corporation has been actively working together with industry associations and relevant third parties to find robust alternatives to animal testing which have been successfully adopted as international guidelines.

Yes, the SOL by Jergens No Wait Tropical Tan Tinted Mousse was formulated without parabens.

Yes, the bottle is recycleable. The pump is not recyclable. The bottle was made with 90% PCR. PCR is post-consumer recycled, meaning it was made with 90% recycled plastic.

No.

Our products are thoroughly tested for ensuring safety of usage. However, if you have a skin condition, please consult your physician or healthcare provider before using.

Our products are thoroughly tested for ensuring safety of usage. However, if you have severely damaged or broken skin, please consult your physician or healthcare provider before using.

Yes.

All Jergens products are evaluated by our Safety team to ensure they are safe for use. However, if you have a specific concern regarding use on children, we suggest you consult with your pediatrician.

The change in tonality of your skin from using Sol by Jergens Sunless Tanning Water is very similar to the change in tonality of skin from sun tanning.

The SOL by Jergens Sunless Tanning Water Mousse work with your skin tone to recreate the sun's color. The Tanning Water is made with a tanning active that is derived from natural sugars called Dihydroxyacetone (DHA) that works to darken your skin with flawless, natural-looking color. This product also contains Erythrulose, another tanning active. Our research has optimized the combination of Erythrulose and DHA so that they work together to enhance and deepen your natural skin color. Erythrulose and DHA provide deeper skin color through chemical reactions called the Maillard Reaction (interaction with amino acids in your skin). However, they deepen skin color at a different rate of change and to different skin colorations. Both are safe for consumers for topical use. DHA and Erythrulose develop a deeper skin tone over time that is long lasting.

Color Development speed varies from person to person but most people will be able to see color starting to appear around 4-6 hours. The color then will deepen up to 24 hours.

The results will vary based on your starting skin tone, but one use of SOL by Jergens Sunless Tanning Water Mousse will deepen your skin tone by about 3-4 shades.

This depends on your natural or starting skin tone. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun. If you have a lighter to medium natural skin tone, the Medium shade may be more appropriate for you and may provide the most natural-looking results. If you have a darker natural skin tone, try the Deep Tanning Water.
If you desire more/less of a skin color change after using Tanning Water Mousse, try using the other shade or apply more/less frequently or more/less of an amount of product.

The SOL by Jergens Sunless Tanning Water is formulated without colorants or guide colors. The product however, gives light gleam to guide application. The tanning ingredient used in the product is not colored so you can still expect the color to show up in 4-6 hours and continue to deepen over the course of a day.

SOL by Jergens Sunless Tanning Water Mousse was formulated to mimic the results that are typically seen from sun tanning, minus the sun damage.

The skin color delivered by Jergens Sol Tanning water will last for several days. 

Peak color will appear 24 hours after application. The color will remain 4-5 days after application.

If use of the product is discontinued, skin color will begin to fade in a few days and be completely faded after about one to two weeks.

This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

SOL by Jergens Sunless Tanning Water is an effective moisturizer. It contains moisturizing ingredients like glycerin and coconut water.

SOL by Jergens Tanning Water is not designed for face application. Jergens Natural Glow FACE Daily Moisturizer Sunscreen SPF 20 was designed to be used on your face; use daily to deepen the color of your facial skin.

Yes, SOL by Jergens Tanning Water contains an Aquatic Scent with fruity floral essence.

This smell is a part of the skin darkening process. As the product works to darken the skin, some people may develop an unfamiliar smell on their skin. Some people have told us that it smells as if they have spent a day at the beach, and their skin smells warm & toasty. The fragrance in SOL by Jergens Tanning Water masks the smell for many of the consumers who tested the product, but the smell is different from person to person.

Yes. Just apply it after you use Jergens SOL Tanning water and allow it to dry completely. Jergens SOL Tanning Water does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

We do not recommend using tanning beds.

No. There are no dyes in this product, so there will be no staining on clothes, towels, or sheets.

We recommend wearing loose clothes after the application.

The bottle is a #1 (PET) and is recyclable where facilities exist. The Pump must be removed from the bottle and discarded (cannot be recycled).

This product is best if used within 12 months of first use.

If there is something wrong with your order, please email our customer care team as soon as possible at hello@mykaoshop.com. We’ll make it right as quickly as possible.

Peak color will appear 24 hours after application. The color will remain 4-5 days after application.

This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

SOL by Jergens Sunless Tanning Water is an effective moisturizer. It contains moisturizing ingredients like glycerin and coconut water.

Yes, Dihydroxyacetone, (DHA) is derived from natural plant sugars. It is the main ingredient in creating the tanning reaction on skin.

If you have sensitive skin, conduct a patch test by applying to a small area first. Discontinue use if irritation or rash appears.

For Kao Brands Company (KBC), the health and safety of our consumers is of paramount importance. Therefore, we closely examine all ingredients in all products before they go on the market. KBC analyzes all available information for each ingredient, in collaboration with external experts; ensuring consideration of the most recent scientific data is included. All marketed products meet the safety expectations outlined in the PCPC Consumer Commitment Code, US FDA and EU regulations, in addition to many other recognized regulatory agencies.

No, SOL by Jergens Tanning Water has NOT been tested on animals.

We strive to minimize any use of animal by-products in all of our products. However, because we use multiple suppliers for a variety of our materials, we unfortunately cannot guarantee that the suppliers are always providing materials free of animal by-products.

The product is intended for external use only. Avoid eye contact. If eye contact occurs, rinse thoroughly with water. Do not apply to broken skin. Discontinue use if irritation or rash appears. Keep out of reach of children. This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn. Contact 1-800-742-8798 (USA) if you have any questions or concerns.

If you are pregnant or nursing, please consult with your doctor or healthcare professional who is familiar with your personal health history before using SOL by Jergens Tanning Water. We recommend not using it on the breast area and suggesting that you also consult your doctor as only he or she has thorough knowledge of your medical history.

Yes, we suggest using a Mitt to help create a full and even coverage for the body

For best results, apply using our tan applicator mitt in circular motions on the skin ensuring all areas are covered. The product gives light gleam to guide application. No need to rinse off. Wait a few minutes for skin to dry prior to getting dressed, and your tan will start to develop in few hours. Wash hands immediately after application. Exfoliate prior to use and moisturize dry areas such as elbows, knees, ankles and feet. Use once for natural-looking color and repeat the next day if deeper color is desired.

Use once for natural-looking color. Wait until after a shower, the color will peak at 24 hours. If a deeper color is desired, then we recommended using the product the following day. For the most natural color looking tan wait 4-5 days, or once you notice the color has begun to fade before reapplying.

The skin coloring results will differ from person to person. Some consumers experience natural-looking results even if they apply SOL by Jergens® Sunless Tanning Water Mousse after shaving or waxing. Other consumers have said that they see more natural looking results if they wait to apply SOL by Jergens Sunless Tanning Water until the day after shaving or waxing.

You should wait at least four hours after applying SOL by Jergens Tanning Water before showering or sweating.

Yes the dry skin areas develop darker color. For best results we suggest applying moisturizer to your dry areas like ankles, knees, and elbows first. This will help the color be more even all over.

Everyone's color development can be different. When applying the mousse, make sure the skin is free from soap residue and oil. If there is too much oil on the skin, the product will have too much “slip” and may spread too thin leaving less of the tanning agents in the skin.

It is possible for color to develop on the hands after use. We recommend you to wash your hands with soap and water immediately after application to avoid any hand staining.

If you have a discount code, it can be applied during the checkout process before entering shipping information. Please note that one discount code can be applied per order and the code can only be used once per customer. If you have any trouble, contact us here.

We currently ship to domestic United States locations only, excluding Hawaii and Alaska, but we are looking to serve those states and international locations in the future.

We cannot guarantee order cancellation, but requests can be submitted during normal business hours (8 a.m. to 4 p.m. CST) Monday through Friday. Orders ship immediately once they are received to our shipping department, making cancellation unlikely. In cases where we can process a return to sender, we require a 30% restocking fee taken from the total refund.

Yes, as soon as your order is received and product is shipped, you will receive a tracking number to the email entered during the order process. From there, you can track the package via the shipping carrier. If there appears to be a problem with tracking, contact us here.

All orders will be processed and shipped within 3-5 business days from the time the order is submitted. If Rush 2-Day shipping is selected, orders will be shipped that same day provided that the order is completed before 12 noon (CST) Monday to Friday.

If your order hasn’t already been shipped, it can be eligible for a one-time courtesy address change. Please contact us at here immediately as there is a small window of opportunity for the change to be done prior to the shipping process.