FAQ

The change in tonality of your skin from using Jergens Natural Glow Instant Sun is very similar to the change in tonality of skin from sun tanning.

Jergens Natural Glow Instant Sun is a quick-drying mousse that is easy to apply and will develop color on your skin instantly.  Your skin color will continue to deepen over the next several hours to a color that is darker than if you were to apply your existing glow moisturizer daily for 1 week.

You will see an instant change in your skin color from using Jergens Natural Glow Instant Sun.  Your skin color will continue to deepen over the next several hours as well.

The results will vary based on your starting skin tone, but one use of Jergens Natural Glow Instant Sun will deepen your skin tone by about 3-5 shades.

This depends on your natural or starting skin tone.  To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun. If you have a lighter natural skin tone, the Light Bronze may be more appropriate for you and may provide the most natural-looking results.  If you have a deeper natural skin tone, try the Deep Bronze.  

Another way to choose which product to use is to refer to your favorite facial foundation color.  If you typically use foundation colors that are fair, light, or medium (for example: Light Ivory, Ivory, Porcelain, Alabaster, Light Beige, Nude), then choose Jergens Natural Glow Instant Sun Light Bronze Sunless Tanning Mousse.  If you typically use foundation colors that are medium or tan (deeper, for example: Medium Beige, Tan, Caramel), then choose Jergens Natural Glow Instant Sun Deep Bronze Sunless Tanning Mousse.

If you desire more/less of a skin color change after using Jergens® Natural Glow Instant Sun, try using the other shade or apply more/less frequently or more/less of an amount of product.

Jergens Natural Glow Instant Sun contains an Advanced Color Complex, a proprietary blend of Dihydroxyacetone (DHA), Erythrulose, and Dyes, that provides you with flawless, natural-looking color.  The FDA-certified dyes instantly darken your skin tone upon application and the DHA and Erythrulose develop a deeper skin tone over time that is long-lasting.  

Jergens® Natural Glow Instant Sun was formulated to mimic the results that are typically seen from sun tanning, minus the sun damage.

Jergens Natural Glow Instant Sun is an effective moisturizer.  It contains the same moisturizing ingredient, glycerin, that can be found in other Jergens Moisturizers.

For best results, first prepare your skin for a sunless tan by applying exfoliating your skin. To clean, dry skin, pump Jergens Natural Glow Instant Sun Sunless Tanning Mousse into your hand or mitt and smooth evenly over clean, primed body skin. Use sparingly around elbows, knees and ankles. Wash hands immediately after application. Allow skin to dry prior to dressing. Use once for natural-looking color and repeat the next day if deeper color is desired.  Then, extend your flawless color with daily moisturizer between your Jergens® Natural Glow Instant Sun applications.

Use once for natural-looking color and repeat the next day if deeper color is desired.  

Jergens Natural Glow Instant Sun was formulated to dry on your skin in 60 seconds or less.

This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn.

The coloring on your palms is temporary and can be washed off with a mild hand soap.  If the color persists, use an exfoliating scrub between your hands to remove any excess color after sunless tanner application.

Jergens Natural Glow Instant Sun has not been tested to ensure comfortable use when applied to your face.  Jergens Natural Glow FACE Daily Moisturizer Sunscreen SPF 20 was designed to be used on your face; use daily to deepen the color of your facial skin.

The fragrance in Jergens Natural Glow Instant Sun helps block the smell for many of the consumers who tested the product, but the smell is different from person to person. As the product works to darken the skin, some people may develop an unfamiliar smell on their skin. This smell is a part of the skin darkening process. Some people have told us that it smells like they have spent a day at the beach, and their skin smells warm and toasty.

The skin color delivered by Jergens Natural Glow Instant Sun  will last for several days.  Extend your flawless color with daily moisturizer between your weekly Jergens Natural Glow Instant Sun applications.

If use of the product is discontinued, skin color will begin to fade in a few days and be completely faded after about one to two weeks.

You should wait at least four hours after applying Jergens Natural Glow Instant Sun before showering or sweating.

The skin coloring results will differ from person to person.  Some consumers experience natural-looking results even if they apply Jergens® Natural Glow Instant Sun immediately after shaving or waxing.  Other consumers have said that they see more natural-looking results if they wait to apply Jergens Natural Glow Instant Sun until the day after shaving or waxing.

If you are pregnant or nursing, please consult with your doctor or healthcare professional who is familiar with your personal health history before using Jergens Natural Glow Instant Sun.

The skin on elbows, knees, and ankles tends to be drier, with more layers of skin cells. Since the chemical reactions of skin darkening take place in the surface layers of skin, the color can concentrate in those areas. We suggest that you prepare these areas first by exfoliating prior to application, concentrating on these rougher areas.  Then, use a light application of Jergens Natural Glow Instant Sun on your elbows, knees, and ankles. Some users find it useful to apply a small layer of daily moisturizer to prevent color getting too dark in those areas. 

There is a possibility that some rub-off may be seen on your clothes, particularly on socks or other items that could rub against your skin.  This will wash out with a mild soap and water.  Follow the directions specified for the garment.

There is a possibility that some rub-off may be seen on your towels or other linens, particularly after showering or sweating.  This will wash out with a mild soap and water.  Follow the directions specified for the linen.

You may use another moisturizer with this product.  If using two moisturizers at the same time, apply the Jergens Natural Glow Instant Sun first and allow it to dry completely before applying another moisturizer.  You may mix and match any Jergens Natural Glow Moisturizer with any Jergens Skincare product. 

Yes. Just apply it after you use Jergens Natural Glow Instant Sun and allow it to dry completely.  Jergens Natural Glow Instant Sun does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn.

This product’s safety has been substantiated through extensive testing and evaluation, and should be used per the usage and caution statements indicated on the label. The product is intended for external use only. Do not apply to your face and avoid eye contact. If eye contact occurs, rinse thoroughly with water. Do not apply to broken skin. Discontinue use if irritation or rash appears. Keep out of reach of children.  This product does not contain a sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer, and other harmful effects to the skin even if you do not burn.  Contact 1-800-742-8798 (USA) or 1800 468 318 (AU) if you have any questions or concerns.

We do not recommend using tanning beds.

No, Jergens Natural Glow Instant Sun has NOT been tested on animals.

This product is best if used within 12 months of first use. 

JERGENS® Natural Glow Daily Moisturizer is designed to be a body moisturizer. It contains the same moisturizing ingredients found in many other Jergens® lotions (for example, glycerin, petrolatum and mineral oil). It also contains a color-enhancing complex including dihydroxyacetone, or DHA, and erythrulose to subtly and gradually deepen your natural skin tone over the course of one week.

This product contains Erythrulose and Dihydroxyacetone (DHA). Although DHA is found in common sunless tanners, Erythrulose is not typically found in common sunless tanners. Erythrulose is used in prestige department store brand facial sunless tanning products. JERGENS® Natural Glow Daily Moisturizer contains a combination of DHA and Erythrulose to provide more natural-looking skin color than common sunless tanners which typically contain only DHA.

Our Research has optimized the combination of Erythrulose and DHA, so that they work together to subtly enhance and gradually deepen your natural skin color. Both Erythrulose and DHA provide deeper skin color through chemical reactions, called the Maillard Reaction. However, they deepen skin color at different rates of change and to different skin colorations. Both ingredients are safe for consumers for topical use.

JERGENS® Natural Glow Daily Moisturizer is a great moisturizer formulated with a blend of antioxidants and Vitamin E that helps keep skin looking healthy and nourished. Infused with Coconut Oil, the formula also contains the moisturizing ingredients found in many other Jergens® lotions (for example: glycerin, petrolatum and mineral oil). Our breakthrough formula with patented technology contains color-enhancing ingredients (dihydroxyacetone, or DHA, and erythrulose) delivers natural looking flawless color. The combination subtly and gradually deepen your natural skin tone over the course of a week. 

To provide more natural-looking skin color than other sunless tanners, which typically contain only DHA, our improved Jergens® Natural Glow Daily Moisturizer formula use a combination of DHA and Erythrulose. And together, they subtly enhance and gradually deepen your natural skin color. The result is natural-looking color.

It will depend on how often you apply the product and how much you use, but if used daily you should start to see color in as little as three days and a full shade darker in just one week.

Jergens® Natural Glow Daily Moisturizer is a great moisturizer that provides very effective skin hydration. It contains the moisturizing ingredients like coconut oil and glycerin. 

For best results you should apply Jergens® Natural Glow Daily Moisturizer every day—a gradual, natural-looking color will result after about 1 week of continued use. If desired, try a darker formula, but the results may not be as natural-looking. Or, if you are looking for a faster way to get natural-looking color, try JERGENS® Natural Glow Instant Sun Tanning Mousse which will develop color instantly. Your skin color will continue to deepen over the next several hours as well.

If you stop using Jergens® Natural Glow Daily Moisturizer, your skin color will begin to fade in a few days and be completely faded after about one to two weeks.

The difference in color is a result of a variety of factors. To start, facial skin can be thinner than body skin, can exfoliate at a different rate, and is exposed to different environmental conditions than body skin. Because of this, the JERGENS® Natural Glow FACE Daily Moisturizer Sunscreens have been formulated to match facial skin tones. We use a different blend of our skin-darkening ingredients for the Face products than the Body products to give you a healthy natural-looking summer glow from head to toe.

This body lotion instantly hydrates skin, leaving it smooth, healthier-looking and supple. You will begin to see a subtle development of color within several days and a full shade darker in just one week.

Using the formula customized for your natural skin tone will ensure the most natural-looking color. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun.

Another way to choose your formula is to refer to your favorite facial foundation color. If you typically use foundation colors that are fair or (light) medium (for example: Light Ivory, Ivory, Porcelain, Alabaster, Light Beige, Nude), then choose the JERGENS® Natural Glow Daily Moisturizer Fair to Medium Skin Tones formula.

If you typically use foundation colors that are (darker) medium or tan (for example: Medium Beige, Tan, Caramel), then choose the JERGENS® Natural Glow Daily Moisturizer Medium to Deep Skin Tones formula.

No. Some people have switched to a darker shade with good results after first using a light shade formula. To find the right formula, make sure you're choosing your shade based on your natural skin tone or starting skin tone. 

Yes, JERGENS® Natural Glow Daily Moisturizer was designed for use on the body and is acceptable for use everywhere that you desire subtly darkened skin.

This product was designed for use on the body. Our JERGENS® Natural Glow Face Daily Moisturizer Sunscreens are specifically designed for use on facial skin and are perfect complements to the Body formulas.

After applying JERGENS® Natural Glow Daily Moisturizer, allow several minutes for it to dry prior to getting dressed. This will prevent any lotion from rubbing off on clothes and ensure even coverage on the skin.

You may use another lotion with this product; for example, choose JERGENS® Ultra Healing® Extra Dry Skin Moisturizer or JERGENS® Shea Butter Deep Conditioning Moisturizer. You may mix and match JERGENS® Natural Glow Daily Moisturizer with any Jergens® Skincare products. If using two moisturizers at the same time, apply Jergens® Natural Glow Daily Moisturizer first and allow it to dry completely.

The skin on elbows and knees tends to be drier, with more layers of skin cells. Since the chemical reactions of skin darkening take place in the surface layers of skin, the color can concentrate in those areas. We suggest that elbows and knees receive a light application of JERGENS® Natural Glow Daily Moisturizer or you can try JERGENS® Ultra Healing® Extra Dry Skin Moisturizer on the "roughest parts" like knees and elbows first, to smooth the skin.

Yes, you may use different skin tone formulas for your body and face if you feel using different formulas will provide the best matches for the skin tones of your body and face.

Yes. Just apply it after you use JERGENS® Natural Glow Daily Moisturizer. JERGENS® Natural Glow Daily Moisturizer doesn’t contain sunscreen and will not protect against sunburn; however, JERGENS® Natural Glow FACE Daily Moisturizer Sunscreens is designed to help protect skin from daily sun exposure while delivering an optimum amount of naturally glowing color. And remember that repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

Everyone's color development can be different. Try using a darker formula shade or try one of the JERGENS® Natural Glow® Instant Sun Sunless Tanning Mousse. With JERGENS® Natural Glow® Instant Sun Sunless Tanning Mousse, you will develop color on your skin instantly. After one usage, the color will peak at 24 hours.

This is likely from overuse of the product. Try using a lighter shade formula or use less of the product. You may be able to use it every other day instead of daily. 

JERGENS® Natural Glow Daily Moisturizers can be applied any time of day, but allow 4 hours before exercise, swimming, or showering. For best results, apply to freshly cleansed and exfoliated skin. This will help ensure natural-looking even color.

After one week of daily use, your skin should be about one shade darker. Continue to use the product daily or every other day, so that the color will be maintained and skin tone will remain even. JERGENS® Natural Glow Daily Moisturizer gradually darkens only the very top layers of your skin. And since the top layers of skin cells naturally exfoliate to expose new skin cells, your skin color will naturally reach a plateau. Regular use of Jergens® Natural Glow Daily Moisturizer ensures evenness of skin color.

It is not necessary to use JERGENS® Natural Glow Daily Moisturizer more than once or twice a day. However, if you wish to get darker faster, you may use it a few times each day; results will vary by individual. 

JERGENS® Natural Glow® Daily Moisturizers can be used all year round. You may find that you should go one shade lighter in the winter or use the shade you normally use in the summer every other day instead of every day. Using the formula customized for your natural skin tone will ensure the most natural-looking color. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun.

Another way to choose your formula is to refer to your favorite facial foundation color. If you typically use foundation colors that are fair or (light) medium (for example: Light Ivory, Ivory, Porcelain, Alabaster, Light Beige, Nude), then choose the JERGENS® Natural Glow® Daily Moisturizer Fair to Medium Skin Tones formula.

If you typically use foundation colors that are (darker) medium or tan (for example: Medium Beige, Tan, Caramel), then choose the JERGENS® Natural Glow® Daily Moisturizer Medium to Deep Skin Tones formula.

You should wash your hands to prevent unwanted color on your palms or potential stains on clothes. If you do have unwanted color on your skin, it will wear off in a few days and a body or facial scrub to help remove it.

There are no safety concerns besides those associated with typical lotions. The product is intended for external use only. Avoid eye contact. If eye contact occurs, flush thoroughly with water. Do not apply to broken skin. This product does not contain sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

No, this formula is paraben free.

No, JERGENS® Natural Glow® Daily Moisturizer formula is manufactured using non-animal derived ingredients.

 No, JERGENS® Natural Glow Daily Moisturizer has NOT been tested on animals. 

We do not recommend using tanning beds in general. We did not test this moisturizer during tanning bed use so we recommend that you do not use it while using the bed.

As the product works to darken the skin, some people may develop an unfamiliar smell on their skin. This is part of the skin darkening process. The patented technology in JERGENS® Natural Glow® Daily Moisturizer blocks the smell for the majority of consumers we tested with—however the smell is different from person to person and, for a small group of consumers, they may still perceive a faint scent.

To even out caramel skin tones, try the Medium to Deep formulas for Body and Face.

Although the JERGENS® Natural Glow Daily Moisturizers does not have an expiration date, the product is best if used within 12 months of opening.

Jergens Natural Glow Daily Moisturizer and Jergens Natural Glow Daily Plus Firming Moisturizer have been reformulated to enhance the consumer experience through easier product spreadability
during application, which helps you develop more even, natural looking gradual color, while still giving you the moisturization benefits you expect from Jergens Natural Glow.  Because the lotions were created to enhance the usage experience and color development, you may perceive that they are thinner than expected.

Jergens Moisturizers have been formulated to be stable for at least 3 years. The product is best if used within 12 months of opening.

The highest priority of the Jergens Brand and Kao USA, Inc. as a whole is the health and well being of our consumers.  All Jergens products have been thoroughly reviewed and tested to ensure safety.  However, you should follow the same guidelines that apply to use of any lotion.  For example, this product is intended for external use only and you should avoid eye contact.

Since some fragrances may contain trace amounts of nut, gluten, or salicylates, we cannot guarantee that all of our fragranced products are free of these ingredients.

Kao USA, Inc. does not add nickel, mercury, or other heavy metals to our Jergens moisturizing products.  Like many consumer products and foodstuff, very small amounts of these metals may be present in the product.  Our products are evaluated and confirmed to meet the strict regulatory restrictions established by US, EU, and Canada for these metals. Our Jergens moisturizers can be used safely without concern.

At Kao USA, Inc., the health and safety of our consumers is of paramount importance.  Therefore, we closely examine all ingredients in all products before they go on the market.  KBC analyzes all available information for each ingredient, in collaboration with external experts, ensuring consideration of the most recent scientific data is included.  All marketed products meet the safety expectations outlined in the PCPC Consumer Commitment Code, US FDA, and EU regulations, in addition to many other recognized regulatory agencies.

We do not conduct or commission animal testing on our products. 

We follow the conventions of the EU and other governmental bans on animal testing for cosmetics.  Occasionally, laws and regulations require testing of certain ingredients outside of the cosmetics category on animals.  Since the 1980’s, Kao Corporation has been actively working with industry associations and relevant third parties to find robust alternatives to animal testing many of which have been adopted as international guidelines for non-animal testing.  

Jergens lotion / cream variants are non-toxic; however, any lotion ingested may cause some discomfort.  You should always consult your physician or health care provider if your child ingests a non-edible product.

Parabens are common product preservatives in use since the 1930s. They are used in food and cosmetics to prevent the growth of bacteria, yeasts, and mold.   Jergens lotions use parabens at very low concentrations.

We strive to minimize any use of animal by-products in all of our products.  However, because we use multiple suppliers for a variety of our materials, we unfortunately can not guarantee that the suppliers are always providing materials free of animal by-products.

Our products are thoroughly tested for ensuring safety of usage.  However, if you have a skin condition, please consult your physician or healthcare provider before using.

Our products are thoroughly tested for ensuring safety of usage.  However, if you have severely damaged or broken skin, please consult your physician or healthcare provider before using.

All Jergens products are evaluated by our Safety team to ensure they are safe for use. However, if you have a specific concern regarding use on children, we suggest you consult with your pediatrician.

Yes

Hydralucence technology is a specific blend of ingredients which works as a barrier to give you longer lasting moisture.  Hydralucence technology improves long lasting moisturization and restores your skins deep luminosity to reveal skin that has never looked so beautiful.  

Arginine is an amino acid which is found naturally in your skin.  Arginine is one of the ingredients in hydralucence technology which helps provide long lasting moisturization.  The Arginine we use is derived from vegetables.

Shea Butter is the fatty extract from the seed or nut of the Shea Tree (Butyrospermum Parkii) also called the Karite Tree. This natural extract is vitamin and antioxidant rich and has high concentrations of skin beneficial ingredients known to moisturize, heal and care for skin.

Ascorbyl palmiate (vitamin C) is an antioxidant that is known to brighten the skin and even out skin tone.  Panthenol (vitamin B5) is a skin conditioner that is known for its soothing properties and ability to relieve redness from dry skin.  Tocopherol (vitamin E) is an antioxidant know to reduces skin dryness and flaking

Aloe is known to have strong kitchen logic with properties of being refreshing/fresh, hydrating, soothing, cooling, and renewing.

Antioxidants are ingredients that work as free radical scavengers. Rampant free radicals cause skin damage that negatively effect skin appearance. Antioxidants function to block the cascade of free radicals, supporting the overall improvement in skin appearance.

An ultra-hydrating blend of Shea, Cocoa, and Mango butters all known for their ability to deeply nourish your skin.

If you have a discount code, it can be applied during the checkout process before entering shipping information. Please note that one discount code can be applied per order and the code can only be used once per customer. If you have any trouble, contact us here.

We currently ship to domestic United States locations only, excluding Hawaii and Alaska, but we are looking to serve those states and international locations in the future.

We accept all major credit and debit cards, Shop Pay, Amazon Pay, PayPal, and Google Pay.

All orders will be processed and shipped within 3-5 business days from the time the order is submitted. If Rush 2-Day shipping is selected, orders will be shipped that same day provided that the order is completed before 12 noon (CST) Monday to Friday.

If your order hasn’t already been shipped, it can be eligible for a one-time courtesy address change. Please contact us here immediately as there is a small window of opportunity for the change to be done prior to the shipping process.

Yes, as soon as your order is received and product is shipped, you will receive a tracking number to the email entered during the order process. From there, you can track the package via the shipping carrier. If there appears to be a problem with tracking, contact us here.

We cannot guarantee order cancellation, but requests can be submitted during normal business hours (8 a.m. to 4 p.m. CST) Monday through Friday. Orders ship immediately once they are received to our shipping department, making cancellation unlikely. In cases where we can process a return to sender, we require a 30% restocking fee taken from the total refund.

If there is something wrong with your order, please contact our customer care team as soon as possible here. We’ll make it right as quickly as possible.